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Personal Injury Guide

What to Do in the First 72 Hours After a Car Accident

The hours right after a crash are stressful, but a few simple steps can protect both your health and your legal claim — while a few common mistakes can quietly weaken it.

Right After the Crash
Protect Your Health First — It Protects Your Case Too

Even if you feel "fine," get checked by a medical professional. Adrenaline masks pain, and injuries like whiplash, concussions, and soft-tissue damage often don't present symptoms for hours or days. Beyond your health, prompt medical evaluation creates a documented record connecting your injuries to the accident — something insurance companies look for closely.

Document the Scene

If you're able, photograph all vehicles, license plates, the road position, traffic signals, skid marks, and any visible injuries. Get the names and contact information of any witnesses — they may be impossible to locate later.

Get a Police Report

Call the police to the scene if there's any injury, significant damage, or dispute about fault. The police report becomes an important piece of evidence and an official record of what happened.

Exchange Information

Get the other driver's name, contact information, insurance details, and license plate — but avoid discussing fault or apologizing at the scene. Statements made in the moment can be used later.

In the Following Days
Mistakes That Quietly Hurt Your Claim
  • Don't give a recorded statement to the other driver's insurance company before speaking with an attorney — these calls are designed to gather statements that can be used to minimize your claim.
  • Don't post about the accident on social media. Insurance adjusters routinely review claimants' public posts looking for anything that contradicts injury claims.
  • Don't delay medical treatment. Gaps in care are one of the most common reasons insurers reduce settlement offers — they argue the gap means the injury wasn't serious.
  • Don't sign anything from an insurance company, including early settlement offers, without having it reviewed first.
Why the first 72 hours matter most.

Evidence degrades quickly. Skid marks fade, surveillance footage gets overwritten (sometimes within days), and witnesses' memories blur. The sooner key facts are documented and preserved, the stronger your case will be if it's disputed later.

When to Call an Attorney
Sooner Is Always Better Than Later

Any injury at all

If you were hurt — even what seems minor at first — a quick call helps you avoid the early mistakes that reduce claim value later.

Disputed fault

If the other driver disputes what happened, or there's no police report, an attorney can help gather evidence before it disappears.

Insurance is pressuring you

If an adjuster is calling repeatedly or pushing for a quick settlement, that's often a sign your claim is worth more than they're offering.

You're just not sure

A free consultation costs nothing. We'll tell you honestly whether you have a claim worth pursuing — and if not, we'll say so.

Recently in an Accident? Don't Wait to Find Out Your Options.

Free case review. No fee unless we recover for you. Let us help you avoid the mistakes that hurt claims the most.

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A Note on This Article

This article is provided for general informational purposes only and does not constitute legal advice. Reading this article does not create an attorney-client relationship between you and Westwood Law Center. Legal advice must be tailored to the specific facts of your situation — nothing in this article should be relied upon as a substitute for consultation with a licensed attorney. The information here may not reflect the most current legal developments. If you have a legal issue, contact our office for a free consultation.

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